A concierge is someone who manages daily tasks. At Avaza, our concierges act as lifestyle managers or personal liaisons for parents to interact with technology, get things done faster, and live a freer, more fulfilling life.
Currently, Avaza’s services are only available in Bangalore. We are working on expanding our services so do check back with us.
Avaza is primarily a lifestyle focused concierge service for senior citizens that helps them take care of their everyday needs. AVAZA is not focused on medical and healthcare services, but can assist with the same.
At Avaza, the primary focus is to make our members independent in a dignified and convenient way. For some, this means having a companion when executing their own tasks. For others, it means organizing appointments for house repair, personal grooming, and pet care. Whatever the reason, our focus is to foster an empowered lifestyle. We do not offer specialized medical, caregiving or healthcare services.
Avaza’s vision is to be a platform that empowers seniors to live an independent and fulfilling life. Beyond home and daily care, we are working towards building a strong and purposeful community that will be an avenue for seniors to travel, explore and even contribute meaningfully to local and social causes. Currently, Avaza offers 3 types of preset packages that offer a mix of personalized and on-call services.
During the sign-up process, we gather several details about preferences, lifestyle, needs, communication language, and other requirements. Based on this assessment, we match you with a fitting relationship manager.
If for any reason you wish to change your relationship manager, please write to us at firstname.lastname@example.org so that we can address your concern.
Congratulations on your first step in gifting your parents a more fulfilling life! As the primary purchaser, you will have complete access to view all the services availed by your parents. You can view these online through the website. You can also request for any service on behalf of your parent as long as it is within the chosen package.
Certainly! Every home visit or outdoor visit will be carefully logged and uploaded onto the member account by the end of the working day. Family members of Avaza clients can log into the member profile on the website and view the summary of availed purchases or services. They can also top up wallets or request for services on behalf of the client using the chat box. Please note that all communication channels (website, email and phone) are open during standard working hours: 9am to 5pm IST (Indian Standard Time).
As a ‘golden years’ platform, Avaza’s members are restricted to individuals above the age of 60.
Choose the one you like from our preset packages. Some degree of customization is available when you make your booking. If you want additional customization, we’ll be thrilled to curate a special package for you/your loved one. Just get in touch with us.
Each individual has unique needs, Avaza gets that. Which is why our custom packages are a fan favorite. Once you email us the requirements, our team gets busy developing a personalized plan. We share this plan with you/your loved one. Once approved, you will be sent a payment link. After successful payment, you will be allotted your own relationship manager to execute your very own concierge services!
We get it: it is always better to try before you buy. Avaza provides a one-time, one-month trial plan for our Premium package.
All our subscription packages are annual. There are no short-term subscriptions. However, you have the convenience of paying for the annual packages with monthly, quarterly or annual payments. This means you can choose to make your payments either once every three months, or once a year.
Avaza can assist with any household or personal emergency like home repairs, vehicle breakdown, sudden errands, etc. Members can call their concierge or reach us through WhatsApp/email during working hours to make the necessary arrangements.
Avaza is an aggregator platform and as such, we do not undertake any medical emergency services. However, we can connect you with medical service providers should you want one or the need arises.